Privacy Policy

Effective Date: January 3, 2025

Last Updated: January 3, 2025

1. Introduction

Numentio, LLC ("Company," "we," "us," or "our") operates the Visionary mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Email address (for account creation and communication)
  • Name (optional, for personalization)
  • Age or birth year (for age-appropriate content)
  • Vision-related information (for training customization)
  • Device information (device type, operating system, app version)

2.2 Usage Data

We automatically collect information about how you use our Service:

  • Training session data (duration, performance, progress)
  • App interaction data (features used, time spent)
  • Device performance data (crashes, errors, loading times)
  • IP address and general location (country/region level)

2.3 Health Information

Important: We do not collect sensitive health information or medical records. Any vision-related data collected is limited to training performance metrics and user-provided preferences for app customization.

3. Third-Party Services

Our Service uses the following third-party services that may collect information:

3.1 Google Firebase

We use Google Firebase for:

  • Authentication: Secure user login and account management
  • Cloud Firestore: Storing user progress and app data
  • Analytics: Understanding app usage and performance
  • Crashlytics: Identifying and fixing app crashes
  • Cloud Functions: Backend processing and data management

Firebase's data practices are governed by Google's Privacy Policy: https://policies.google.com/privacy

3.2 Google Analytics

We use Google Analytics to:

  • Understand how users interact with our Service
  • Improve app features and user experience
  • Analyze usage patterns and trends
  • Measure the effectiveness of our content

You can opt-out of Google Analytics tracking by using Google's opt-out browser add-on or adjusting your device settings.

3.3 App Store Services

When you download our app through Apple App Store or Google Play Store, those platforms may collect information according to their respective privacy policies.

4. How We Use Your Information

We use collected information for the following purposes:

  • Service Provision: Deliver and maintain our vision training Service
  • Personalization: Customize training programs to your progress and preferences
  • Communication: Send important updates, support responses, and educational content
  • Improvement: Analyze usage patterns to enhance our Service
  • Security: Protect against fraud, abuse, and security threats
  • Legal Compliance: Meet legal obligations and enforce our Terms of Service

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • Service Providers: With trusted third-party services (like Firebase) that help us operate our Service
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Safety: To protect the rights, property, or safety of our users or others
  • Consent: With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure cloud infrastructure through Google Firebase
  • Regular monitoring for security threats

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our Service and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our Service through analytics

You may request deletion of your account and associated data at any time by contacting us.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request limitation of processing of your data
  • Objection: Object to processing of your data for certain purposes

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

For users between 13 and 18, we recommend parental guidance and consent before using our Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how it's used
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those listed in Section 8 above. Our legal basis for processing your data includes:

  • Consent for optional features and communications
  • Contract performance for providing our Service
  • Legitimate interests for service improvement and security

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Providing an in-app notification

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Numentio, LLC
Email: privacy@numentio.com
Website: https://visionaryapp.com

Data Protection Officer:
Email: dpo@numentio.com